1st picture, is original item ordered, a sample paid 62US dollars and 30 US dollars shipping.
2nd and 3rd picture is the item received.
4th picture is how they have responded to me saying that this is the only item they have.
But yet they advertise something else on their platform.
I suggest not to buy anything from them, they do not care for you as a customer. They respond very vague and they do not sell you what they advertise.
In my opinion they are a waste of your time and your hard earned money.
サプライヤーからの回答:
We sincerely apologize for any misunderstanding and for not meeting your expectations. We truly value every customer and take your feedback very seriously.
Regarding your order, we regret that there was a communication gap due to the timing of your purchase, which coincided with the Chinese New Year holiday. This may have caused delays in our responses, and we truly apologize for any inconvenience.
We strive to ensure that all our product listings accurately reflect what we deliver. If there was any discrepancy, it was never our intention to mislead you. We would love the opportunity to resolve this matter with you. Please reach out to us directly, and we will do our best to find a satisfactory solution.
Customer satisfaction is our top priority, and we appreciate the opportunity to improve and make things right. Thank you for your feedback, and we hope to regain your trust in the future.
We will refund your full payment without need to return sample, sorry again for the inconvenience.
30 Mar 2025